employees need to learn about policies prior to sending families through months of wasted time and money. rejecting a family prior to any final eligibility letters being delivered is not only unprofessional but a power trip that should be reigned in. The state makes the rules and Depelchin cherry picks their favorites and throws out the rest.

So I started the foster to adopt process in April of 2020. From the start until now the communication has been very horrible. I imagine there are tons of kids who would love to be placed in homes where they would have individual attention however the staff don’t seem to be concerned with that based on their lack of assertiveness and assistance in this process. I completed the orientation back in April uploaded all of the required documents, attained the necessary space for the children and have not heard back from the staff at all. This whole process is getting really frustrating and concerning for me. Unfortunately, I am currently looking to start over with another foster or adoption agency.

I have not used the services of DePelchin so this review is just of the meeting spaces, which I have used on a number of occasions. This is one of the most beautiful buildings in Houston, with lovely meeting rooms and a gorgeous outdoor area which is simply glorious. They have great amenities and tons of space. I'm always glad to be able to visit!

We are currently a foster family with depelchin. We are very happy we chose Depelchin. They have a large support system and offer many other benefits for the children in care than a vast majority of the other agencies. Our clinician, Tammy McShepard, is such a wonderful woman. We can call her with any questions we have, and if she doesn't know the answer she makes sure to get it. We are VERY blessed to have her as a clinician.

I have used DePelchin in the past, but I have wasted a month waiting on someone to call me back or waiting on one of the staff to send an email so I could make an appointment. If I called again (20 to 30 minute wait times) I was informed I was in the "system" and would be called when they could get to me.