Rude receptionist, I was ignored when I asked for help.

Spoke to the receptionist when I made an appointment, who said the consulatation was with an attorney. Paid for the appointment and  waited for an HOUR and 15 minutes after I arrived at 2:20pm and along came somebody who I assumed was an attorney licensed in the state of Texas. Turned out she couldn't answer any of my questions and when i asked her if she was an attorney because she couldn't answer my questions she replied that she was not an attorney. .  i demanded my money back. She said i could speak to the supervsior. She said we can't give the money back because the time spent asking questions was the consultation. But If i spent just few minutes  asking questions without getting any answers then what was the fees for. I didn't pay to not receive any answers. . Your organization misrepresented  the fact that i could speak to a licensed attorney. False advertising that they are a Non Profit Organization. They steal from in the guise of a consultation from people. If you need any legal advice please steer clear of YMCA. YOU MUST get CHEATED here ASSOCIATION Only licensed attorneys in good standing with the State Bar of Texas and other persons with special permission from the Texas Supreme Court may practice law in Texas. Texas Government Code 81.102(a). This code was violated today by YMCA. It is a felony crime in Texas to falsely claim to be a lawyer. Unless they are a licensed attorney, Section 38.122 of the Texas Penal Code prohibits a person from holding out that they are a lawyer, with an intent to obtain an economic benefit. Texas law generally prohibits a person who is not an attorney from representing a client in a personal injury or property damage matter, and punishes a violation as a misdemeanor. Texas Penal Code 38.123. Caveat Emptor CHEATS HERE.

They are so sweet. Very friendly and everyone very helpful. I give thanks to God for angels without wings who are helping people in need it.

I had the best help for my familys introduction to US. They are taking care of them about almost everything. Janvier and Kerry are the best! Still it is a NGO so do not expect anything like customer service. Since this is Houston they have probably much higher volume of immigrants than any other cities. If you do follow your case they will follow it as well but they cannot do everything for you.

I work for the Y and can honestly say I love working here. My co-workers are great. We work to provide excellent customer service to each and every one of our client's. We provide services for Asylum, Refuge, Parole and VOT. We help with SNAP, MEDICAID, Immigration Services, Employment Services, and many more services.