Not even 1 star they should have no sirven pa nada

I've been trying for several days to contact this agency by phone, but after almost 2 hours no one ever picks up after waiting in the queue.

Terrible experience, they get founds to help, not to affect and lie, they cancel cases to have less work!!! After Domestic Violence suffered, I gave all documentation complete for a process and waited 2 years with no results. The first year was lost because Texas Civil Rights got together with TRLA so all legal assesment was shut down. 2nd year tbey asked me for things I already provided. MY mistake believing they help, but instead, they affected me, they return my file with missing docs and all mixed up!! Now my time is gone and late!!!! Never answered calls & voice mails full not clean.

Yeah if I could give 0 Stars I would have been trying to reach this company for the last 2 weeks I do not live in El Paso and I needed somebody to represent me in El paso. Nancy gallego gave me a referral and i asked for a few and she completely didn't help me, I guess she didn't want to deal with me because don't live there. So to make this short this place is trash and this is how they treat veterans.

My husband and I went in to speak to them about a debt issue. They were very helpful and guided us as to what we needed to do. You have to remember these guys volunteer their time. So their busy. Be prepared and take notes. With advice we received we represented our selves in small claims court and were successful. Thank you 🙏🏻!!