Staff are rude wish I could give no stars I don’t recommend going to this shelter when I first got there it seemed great I was told to read the paper book they gave me explaining everything the shelter offered including the 90 day guarantee and they had taxi service transportation for people that had disabilities and a van . While I was there I was mostly in my room and took my daughter to school and stayed to my self one of the Resident there my first week being there made me uncomfortable. She threatened CPS on me and they resolved it and made her leave. But it still got worse they made me feel even more unwelcome and uncomfortable there were no groups eve-thing that was in the paper that they said they Offered it wasn’t being given out everybody in their rooms and barely anybody socialized. The excuse for women they can’t help. They just transfer them to different counties or states that Is there solution for everybody if they are unable to get a job or help . I spoke with the supposed owner Manager about the manager . I told her I was being accused of smoking weed, even though I clearly wasn’t smoking because I didn’t smell like it in my room didn’t smell of it either and Accused of stealing someone’s tablet, even though I was always in my room It never happened. I told her I felt very unwelcome and she said since I don’t feel, She said I should just leave and be transferred to a different county. I told him I wasn’t satisfied that I wasn’t guaranteed the days that was promised in the paper work that I was told to read in the beginning. These women here were not helpful. The staff were very snobby and there was only one staff there named robin that was the sweetest lady ever they need more like her. My children loved her . The shelter is only used to people coming over nights. They’re not a fan of people Staying any longer because their excuses are populated and women that are in desperate need There is no guarantee to stay anymore and there’s no more guarantee Transportation anymore They’re making a lot of changes that are strict and not helpful If you want another shelter somewhere or they actually want to help the women I do not recommend this place. It makes wemon feel even worse there’s no activity They recently put a gym in a small room, but nobody going use it cus everyone hides and aren’t forced to do groups to bond and When I went to Pender county that shelter actually had groups They even had a fun Friday night every Friday game night and Karaoke night I enjoy it here way more and my kids love it plz go to another shelter do not go to this one they will not help you all they will do is give excuses and tell you to choose a county to move to over populated excuses. The state provide them everything this is the only shelter that gets help with food good wifi tv and free hygiene products if needed Not every shelter does this.

I called to ask about donating clothing items (women's clothing, and I googled women's shelter) the woman who answered was incredibly rude and acted indignant because I explained I was looking for a women's shelter to donate clothes, and she went on a whole spiel about how anyone can be a victim of domestic violence or sexual assault. I was simply looking for a women's shelter to donate WOMENS clothing, there was no need to be rude and talk to me like I had done something wrong. After seeing the reviews for the thrift store having the same snappy and rude attitude, Perhaps change the name from onslow women's services if you're going to jump down someone's throat for saying it back.

I truly wish I would be sitting here writing about what a great resource this establishment was to my little sister when she was in a serious almost deadly situation yesterday. I went in with her after being told by the magistrate this is where she could get help with a protective order. Upon entering the lady stated we were 20 minutes past time to receive services. At that point my sister started to cry because who wouldn't after the morning she had. Her boyfriend had already physically thrown her out with their 1 year who he also had thrown. This boyfriend had attacked her and our father(who had only tried to protect my sister). At that moment we were inside this establishment the boyfriend was across the street about to be released on bail to his Mother. Which brings to light he had charges that we're automatic 48 holds yet he was being released how is that? Anyways my point is my young sister went in here because she was told she could receive help here. The lady offered to print a temp custody order packet for my sister at that point my sister went out to the car to get a paper and check on her son who was in my vehicle with my husband. I stepped out of the woman's sight to watch my sister walk to the car and back since the attackers parents are just across the street. When the lady who works here thought we both walked out she stated to her co worker "These crazy bi***** here.." Starts to explain to her what's happening with the holiday and it being after hours. I stepped around the corner and let her know I had heard her and how unprofessional she was and that we would not need her help. No one had yelled or gone crazy. My sister was exhausted and been to two different buildings one of which my had sister been stared down by the boyfriends Mother while the mother was outside waiting on her son she was bailing out. We have never felt so disrespected, I told my sister to get in my car from this establisment, I returned to the magistrate who gave me the conditions of release of the boyfriend then he told us to go to the Public safety office which we did and were able to start to file what we needed to protect her and our family. My sister wasn't crazy she was upset she's young and had been through horrible morning. When that lady was telling her that basically her emergency happened after hours and there's a holiday so there's no judges. I stated what happens when this kind of crime happens not in regular business hours? Because it felt like she was telling us there was no hope and this boyfriend is across the street about to be released after what he had done this morning. No one yelled or got crazy. Some really terrible things happen and my sister had been a victim of domestic violence. She'd been physicallly and verbally abused the past few days that led up to this boyfriend attacking our father( who was at the hospital at the moment getting a CTscan. Of course my sister was not in the best shape. Who is when they walk into a women's shelter seeking help. I can only imagine women who walk in with no one and nothing to support them. Luckily my sister has our entire family to help and support her. I am ashamed that the county I have lived in and called home has this place as a resource for women that would need them at one of the scariest and most helpless points in their life to turn to. I do not think calling my sister names as she was not in earshot was called for no matter what happened, she didn't yell or get crazy. She was crying and upset, confused as to what to do next because it's not an easy process. There were women's names on the wall who lost their lives to domestic violence in the past. My family and I will do what it takes to make sure my sisters name does not end up on that wall. However I surely hope theres re-training done for employees/volunteers here on how to address, direct and help women in these situations because today was shocking and that wall does not need anymore names.