They were very helpful and got me the job and career I've always wanted.

If you need help with your unemployment this is the place to go. I was struggling to get anyone on the phone with the unemployment office and did not know what I needed to do to get my unemployment claim finalized so I could finally start receiving payment (it had been coming up on 4 weeks since I filed my claim). I went here and Rosa was so helpful. She knew exactly what I needed to upload, helped me do it and my claim was approved and I received payment 3 days later. Thank you again for your help Rosa.

I will give two stars. I feel they never answer their phones or emails. I don't know what to do next? at the beginning of working with them it was great. I felt understood and they wanted to help. Now I feel ignored and maybe that other clients are more of a priority? So a rough update to my review I got a call back recently from someone at Masshire to set up an appointment with a career advisor. That's wonderful and good however what happened to the person I was working with? I find it extremely unprofessional when she knew I needed the help not to message me back or call me and say hey I'm not going to be able to work with you anymore.