They don't return phone calls or emails, and ask you to physically go down to the office to gatekeep giving services to people that are entitled to them. In a time of pandemic covid this is absolutely unacceptable behavior. I've never worked with an unemployment office in any state that I've lived in where the people were this rude or incompetent.

This lady that sits at the Front named "FERN" short hair and speaks Portuguese, is absolutely disgusting. I spoke to her once and realized it was a big mistake to come here. She was rude and talked in a very demeaning manner. I would never want to come back and see her again. She is just the wrong person to be working here. Please fire her and hire someone more mature and understanding. She is a "Racist"

I have never had a problem with the staff. I find that if you want the help and or training to get back to “WORK”the staff at the Fall River Career Center is more than willing to put in the time to help. Try to remember they work with the public (all kinds of personalities) so if a Career Center employee seems aggravated give them the benefit of the doubt.

If I could give zero stars I absolutely would !! This staff are so unprofessional and rude it’s ridiculous they watch over your backs like they’re your mother and they treat you like scum on the bottom of your foot with no respect whatsoever like they’re better than you!! Listen: A Grown woman pushed me out-of-the-way of the copy machine and picked a fight with me about what I was printing. And asked to look at it and I told her it was personal and none of her business & she really try to rip the page out of my hand and then continued to shoulder me out of the way ! what mature-grown professional woman does that at their place of work?!? Especially when I wasn’t doing anything wrong and clearly this lady is just on a power trip and believe me you’ll know who she is when you walk in ....short straight brown hair with caramel highlights with her head up her a$$ & nose will be high in the sky !! like what is your problem lady? Clearly you need a new job because you’re not a people person !! As for the rest of them.. there just as bad and ignorant ! It’s dirty too!!

The last two times I have been there once to file and once to attend a seminar I was told they would help me but got ignored. The lady who was supposed to help me with filing was only helping the ones who didn’t speak English and completely rude to me. And the seminar didn’t teach me anything the lady was out of the room more than in the room. She was unorganized. I just don’t like the atmosphere there. I feel stupid I know I am doing things wrong but cannot wait to go back and see how they treat me.