I took my daughter there today to pick up her belongings and I cannot say enough good things about this shelter. They were absolutely wonderful, kind and giving to my daughter while she was there because of verbal and mental abuse from her spouse. What a wonderful staff and truly a lighthouse in the Appleton area.

Great place to go to if you need to be there. The people are great. kind and friendly.

Been waiting a long time for this one but I’m done pushing it off. This is a great concept but horrible at actually helping people. Maybe they’re biased, judgmental, or something. I got abused at 16 weeks pregnant and then had to flee my abusive home. After being evaluated overnight at the hospital, making sure my baby was alive and well, the hospital social worker directed me here, she was a great lady, the staff, not so much. They assign you a case manager kinda thing and I of course met all the criteria to stay but I have anxiety. I got a job within my first week of staying and accepted all the help that was necessary after week two the lady told me I needed to go to a homeless shelter because this isn’t a homeless shelter. Isn’t the point to help you get back on your feet and give you a safe environment after being abused? Mind you I was also pregnant. I was then kicked out while other women there for months and months had stayed, even those with no children. It was also the middle of winter. She would always attack me personally, mostly about my anxiety and make me cry. I have a lot of piercings and tattoos so I’m guessing she had a vendetta against me. I felt horrible for a year after this and it’s finally time to get it off my chest. Horrible treatment. I was also told “this isn’t a mental health clinic”. I’m well aware, that’s what my counselor was for. I’m glad to say my baby is alive and healthy, and I now have a brand new car and house. Was worth sleeping outside for a week or two to stay away from the abuse from them.

I would only reccomend them if youre a woman with children and have nowhere else to go due to domestic violence,etc. They arent the best shelter Ive been to, its not run super well. They only have 1-2 staff members running it day by day so I would be concerned about the safety for them- to multi task the crisis phone line AND the front door security AND helping multiple residents/families in need. They dont have proper funding to get basic items from what ive seen, such as silverware in the kitchens and only allow new clothing to be donated due to safety from bugs. Its strict to get in there and strict on many rules and regulations. Im concerned they arent doing whats best for everyone involved. Case managers and front desk staff seem very overworked on all ends, I hope they are hiring more people as online it shows they are in need of 3 positions rightnow.

They are racist they kicked this girl name Lisa out after she Endured severalVerbally abusesive racially slurs they are picking on the African American community if u are mixed or have black Gen do not I repet do not go here they will not help u at all this lady Lisa has a broken hip and they refuse to accommodate her needs then asked her to leave for a night with staples in her stomach and put her life / safety at risk by calling the police her offender no as know we're she is located don't trust these people they are racist and lack the knowledge of the African American community this girl was an amazing young women who cooked for everyone out of her own pockets very kind and loving if it can happen to her it can happen to the rest of us thre are other bla k residents here who are being singled out they have not provided any higein or neccityis needed for basic health needs if u have kids th e y will not help u but if u are white with kids they ho above and beyond this place is full of racist prejudice workers someone please help us