I have to say this organization has completely lost my faith in them. I was homeless for a brief period in 2014 and this organization helped me greatly. And I appreciated it so much that when I became stable again in 2015-17 I volunteered their for almost 2 year's. Now again my depression has affected my life making me homeless again and sadly almost all my experiences here in the last few months have been negative. The current staff is a mixed bag a few still treat you with compassion and respectfully. But a good majority seem to be bigots and/or racist. These are personal observations as well not second hand from things I've observed. Especially with the kitchen staff. Who seem to have trouble getting along with each other so they turn their disdain and anger on patrons. If I worked at restaurant and insulated a patron in front of the entire restaurant I would be fired on the spot. Yet these people do it multiple times a shift and still stay employed. After my visit yesterday for dinner where the black woman cashier treated me so rudely and in such a way that almost everyone in the dining room stared. I will never eat here again. As I left quit angry several other patrons were like don't worry about it. Or you'll get used to it. BUT you shouldn't have to get used to it. Especially when an organization's tag line includes the words "by treating people with dignity and respect!" I spoke to her respectfully and she talked to me like a disobedient dog. This is the 3rd time she's done so and the straw that broke the camel's back. Hopefully people in charge here will remember the Degagé mission statement and bring back the respect and dignity because as it stands now it's lacking. Don't get me wrong there are good people here but sadly enough bad to tip the balance to the negative. Update 9-12: I have decided that I will not return here for any service. Because apparently now appearance is Degagé's only policy. They were having a meeting this morning so the cancelled some services including shower's. After all we can't have people coming in that may donate seeing real homeless people. I still laugh about how they had hired actor's to pretend to be homeless for background during the grand opening news pieces. MANY people rely on the shower service here especially since there is only 1 other place for displaced people to get a shower on the weekend and many people avoid that organization. When I was asking the nice lady Crystal why their was no notices posted about this the black gentleman security guard sitting a few feet away got up and told me "Don't do that!" apparently saying Degagé doesn't allow freedom of speech. And asking questions or voices dissatisfaction is not allowed. I wasn't yelling or shouting or being at all rude but he treated me as if I was. He said no one knew about the meeting until this morning and when they found out they announced shower's we're cancelled. That announcement came at 9:40 am. 40 minutes after shower's are supposed to be available. Oddly 2 of the female patrons that use the woman's shelter said they were told last night in the morning they would have to store away bed frames. Because of a meeting in the morning. But either way apparently no one even after being informed could take a few minutes to print a couple notices and post them. They need to take down that big fancy sign expressing their moto. Because I see zero faith and even less dignity or respect for patrons

I have Ben there in the past and the staff are very helpful and they help people with a lot of resources and I would recommend other people to get the help they need here

Good place good stuff but it is on division where there's a lot of drug addicts and alcoholics around all the time

The staff that works on second floor are Great the client not so much. They don't help with bus tickets or anything besides coffee is quater and a free 🍩 breakfast is 2.00

This place is a Valuable Asset to the Community. They provide Many services to the Homeless Community and to low income families. Meals, Showers, Mail service, Hair cuts and shelter. You have to call to find out what services they provide. Very Friendly people who seem to Honestly Care about people. 😁