Crisis Services 24-Hour Hotline is the only 24/7/265 crisis response service in Erie County. Every Crisis Services number is ready to help, including our 24 hour Crisis Service Hotline.
Overall Rating
2.5
wendy schlehr
6 months ago
Thank you so much to Aditi,Nelly and Leann and I know i am missing a couple of other names. You were all great. You were all caring and made me strong when I was at my lowest point. I still have a long ways. Being traumatize is so hard to recover from but I will try my best to overcome this obstacle.Leanne thank you for calling and seeing how I was doing.
Carrie Ann (CopperHead317)
8 months ago
Gods word says you are entitled to counsel
And sound wisdom. If the devil
Is attacking you and you call
To speak life to a counselor, for it was written (life starts with a mustard seed)
And where two or three are gathered in his name you are in the presence of god.. then the workers should not be hanging up on you when you use your sword. My tongue is a sharp sword and the word is my shield.
They hung up on me several times. That is the service center saying your crisis doesn’t matter! You are to annoint your head in oil, I am in the father and the father is in me. For we don’t battle with flesh and blood but principalities and spirtual wickedness in high places. My father always said stress could kill you. This isn’t a game me. May Allah show you much mercy, Baraqa to anyone hanging up on me and their spirits ruling them. Pesach. FOR JESUS IS THE TRUTH THE WAY AND THE LIGHT may you be shown the same kindness you showed me.
Shakur, spread them like moths. I will send an army you do not know the tongue who will CRIPPLE YOU el YASSIN. They will not care for your young nor your elderly. I will
Make sure the el
Tariq standing over you (the piercing star) finds you guilty at your next hearing!
My rod and my staff comfort me.
Verity Avox
1 year ago
Crisis services put my life in danger. I called a wellness check for someone else I feared may have overdosed on drugs and asked to be anonymous because I am afraid of the person I called about. When I tried to explain the situation, the woman talked over me instead of listening, made light of my situation, transferred me to the police without my permission when I didn't want them involved, then she verbally released my info with me on the line despite my pleas to remain anonymous and her talking over me the whole time about how she "understood" why I was scared of this person when clearly she wasn't actually listening.
Despite the police dispatcher lying to me that all police calls are anonymous (get real) I am now facing near constant harassment from the person I called the wellness check for and feel unsafe in my own home. I called back to make a complaint because this kind of negligence is dangerous and needs to be addressed before they seriously get somebody hurt or killed and was hung up on twice, then got a very condescending and creepy older man on the line. I asked to speak with someone else and he refused, and lied about access to my info despite the initial lady having it without me telling her on the phone. He claimed he would put in a complaint on my behalf but it has been 3 weeks and no one has contacted me. I made a follow up call last week as well.
Needless to say, next time I will look the other way instead of trying not to be a bystander. The people I spoke with on the phone were clearly desensitized and seemed to even enjoy the fact that I was upset, especially the older male I spoke to.
They say never attribute to malice which can be explained by ignorance, but the people I spoke with seemed like they were enjoying the chaos crisis services caused in my life. Maybe they need to hire people who are more empathetic and have active listening skills. In the meantime, DO NOT USE CRISIS SERVICES, THEY ARE POORLY TRAINED AND WILL GASLIGHT YOU AND CAUSE EVEN MORE OF A CRISIS!