The staff was helpful, professional, and friendly. They provide a lot of great services for those in need. I learned you can bring clothing donations, among other things.

It's cleaner than it used to be with better food donations. The drawback is the police gets called a lot because of fighting and they pull the fire alarms as pranks like they are still in high school. People slack in care of their rooms or hoarding that causes health hazards to everyone.

In during white flag days, staying in room with ~20 other women, mats on floor, I grabbed a pew against back wall, room cold, bring your own blankets, poor security for personal items, ~4 personality conflicts per day, that's the bad NOW THE GOOD: They tryin`, good food breakfast lunch and dinner, snacks provided as available, I'm gonna be fat when I leave (>~

Came to donate items for the homeless and the man at the desk was not only rude, but then insisted that I go around the block to drop things off instead of walking 2 extra steps. So instead of doing that I backed my car up the drive thru he was insisting I use. I won't go out of my way to help again. OH and the whe entryway smelled of fresh piss. Thank God for sanitizer!!!!!!! You asked me what time I was there. My google maps says it was 1:08 pm

Shelter donation hours: 7am-11pm - Donations are to go to this location, not at the hotel, website needs to be updated with that information as well Other than a few amends to info it seems like a nice set of programs and people - Website phone numbers need to be updated a bit, but spoke with someone very straightforward and informative from their Hotel Louisville location, she gave me the above info 😊