I’ve been playing phone tag with them since last week. I finally got someone on the phone today and she was incredibly rude. I thought the point was to be a resource for women in crisis but when I turned to them for help they were snippy and impatient when asking questions.

This place literally saved my life. Got free legal referrals and excellent counseling at a reduced rate. Went from a very bad place to a new life and career in the space of a year. I couldn’t be more grateful.’

AVOID. AVOID. AVOID. ACTS/Turning Points DV Agency refers abused women here when they shouldn't. This is not a women's center in any sense. It is run by a man who profits off of renting rooms to individual women to provide counseling, but will send them to a different room each week. The buildings are NOT ADA accessible. Therapy is in a different room each week. They refuse to release your medical records to you (file a HIPPAA Complaint if they do). Interns make the appointments and make many errors that delay the therapy. Receptionist bad mouths clients to their therapist if she doesn't like how they talk. VERY unprofessional place that is emotionally degrading to abused women. NO Stars, but google won't post without one.

It's a bit difficult to navigate around the office buildings for this organization. They do offer great counseling services to women. Especially if you need advocacy and support for domestic violence situations. I would recommend going through DVAC and then transition over to TWC if that does not work out for you. DVAC offers free services whereas TWC offers low cost paid services.