I was told about this place thru a friend of a friend. I needed to get my State ID and heard that they help you do that. I will say if you need their help be sure and arrive between 4-5am to ensure that you are one of the first 12-15 people there for an ID. They can only help like 12-15 people for ID'S each day. I went originally on a Friday and that day is for people with referrals from like Salvation army and what have you....a good day to go if you're just someone off the street then I suggest going on Tuesday morning. Be sure to bring any and all forms of ID to verify who you are in order to get your SS Card, Birth Certificate and ID/ DL. Make sure that you don't bring a bicycle unless you can lock it up outside because they won't let you take it inside. If you leave it unsecured outside it will most likely not be there when you come back outside. Hope this info helps...main thing be patient and be kind to them...they are there to help.