I'm not sure how to rate this place. I read the reviews and a year ago, plus, this place brought great reviews. But ot hasn't anymore. Even with Covid this place should've had enough to help the homeless. But I see the workers are out for themselves. They speak of other cases with other families without consent. The things we donate are given to certain families and not all. The counselors are being very laxed with treatment and their time. We are all going through it because of Covid but this place of supposed caring should not have been affected. I donated again today. I wonder if the staff will pick through it before the people. I saw where their donations were. I know that if I and everyone else that spoke of donations could see how little there was in this room you would be SHOCKED. Where is all of it going if not to your people? Even the head should be held accountable. Why are there no good reports as of a year ago? Are the staff getting greedy? Do they not care anymore? What has been happening in this last year?

Im sure everybodies experience is different. But personally and honestly i wouldnt recommend . Dont get me wrong i appreciate the roof over my kids heads an the opportunity to save my money so i can get my own place and not a hotel. You can barely if at get any of the stuff thats donated. The one advocate theres really no words for but sad. Ms davis will talk to you like a child . Poorly ran period.

I appreciate the Providence House. When I donate to them, I feel like my donations are truly going to those in need of them.

Since my kids & have been here we have been treated poorly, disrespected & harassed not only by staff but by another family. When you try to speak out The head person Ms.Malvany says they can't do anything about it. Staff shows favoritism with families & case workers continues to give me the run around. I ask my case manager a week straight about my service plan & she finally met with me after a week just to tell me she doesn't have my files. The advocates babysit & gossip with there favorite families instead of treating Everyone the same. For dinner they say dinner isn't ready but the advocate gets their plates before they let families eat. Meetings the stretch so much that their here to help but they discuss our personal business with other families here.

I can only taste as a drop off. I called and they were dreamy. They will take care of men and women. I dropped off toys and the like for the people who may want them. Gift donation was very smooth and happy.