I completed the Medical Billing & Coding (MCB) program, and I want to start by saying that the program is very fast-paced, especially in the beginning. It requires strong time management and dedication, and it can feel overwhelming at first.
When I first entered the program, my instructor was Mrs. Cupples. During that time, I often felt overwhelmed because the instruction felt somewhat distracted and confusing, which made the adjustment into the program more difficult. Shortly after, Mrs. Cupples left the program.
That transition was when Ms. Peoples, who is also the program director, stepped in and truly carried the program. She was teaching two separate classes at the same time—her senior students and those of us who had just started—constantly going back and forth between classes.
Despite having so much on her plate, Ms. Peoples never gave up on us or on her other students. Watching her juggle her responsibilities while still motivating and supporting us was incredibly inspiring. There were times when I wished she had more support, but she proved through her actions that perseverance and dedication matter. Seeing how much she was handling pushed my class to work harder and become better students, not only for ourselves but also to show her that we understood and appreciated everything she was doing for us.
Because of her guidance and encouragement, my entire class passed the certification exam. This program truly would not have been the same without her. Although I was nervous at first due to the unexpected change in instructors, Ms. Peoples stepped in and never let us fall behind.
I met great people, learned a valuable skill, and I’m proud to say that I am now a certified medical biller and coder.