Extremely happy with my care at Tepeyac for the birth of our first born. I have a history of low progesterone and upon telling them, they helped me manage that immediately to help prevent complications. Furthermore, I unexpectedly went into pre-term labor, had an umbilical cord eruption, followed by a 3 week NICU stay and my mid-wife Vicky did an amazing job handling the ordeal. She even came to visit us in the NICU a few times and offered lactation advice better than that of the lactation consultant's I had received at the hospital. I feel incredibly grateful to have had a faithful practice that also believes in reading NFP charts and prescribing and testing progesterone. I really loved the mission of Tepeyac and could feel the genuine care of the nurses and midwives.

So I just started going to the practice in May and the doctors and staff were nice. My only issue has been with trying to schedule a surgery procedure. When I left my appointment in June, I was told I would get a call to schedule my procedure. A week went by and I didn’t hear from anyone and so I sent a message through the portal and I was told to provide dates for months of when my cycle is and dates that I’m free. So I provided dates for July and August. The person who does the scheduling said they would get back to me. A week went by and I didn’t hear anything and I followed up( this was in July) .They told me they set alert with the hospital with my dates and will let me know. Another two weeks went by and i followed up. I have to give advance notice when taking off from my job and I need to have coverage. I sent this message on 07/21 and They did get back to me on 7/23 said they had a single date in August they could do but due to work conflicts I couldn’t take off of work to do the procedure. I asked if there is any dates available for September or October. I sent that message on 07/23, I didn’t hear back so I followed up again on 08/15 if there were any dates available in November or December. Then today I got a message saying my message couldn’t be delivered. I don't know the medical world and so I’m not sure how things are done but I feel like it shouldn’t take months to try to just schedule a surgery. Yes I understand the procedure could be months away but just scheduling seems to be a lot. The communication hasn’t been great, I get we’re all busy and things come up but this has just become frustrating. This experience doesn’t make me feel very comfortable having a procedure done with this practice and so I’ll be looking for a new office

I was a patient here years ago and because of all the stories I keep hearing about Tepeyac, I felt the need to write this. I love their mission, and wanted so badly to support it. I was 22 years old when I went to Tepeyac, having had crippling dysmenorrhea for years. I will always be thankful to Dr. P for suggesting that I had endometriosis and explaining the need for surgery. I wish, however, that I had been referred to a specialist at that point. My surgery was done by Doctor C, who spoke as if ablation and excision were equally effective ways of removing endometriosis. So I agreed to let her do my surgery. I had no improvement to any of my symptoms. At this point they told me that Lupron was the next option for management of endo. Lupron is a drug that makes you temporarily menopausal and does not always wear off entirely. It does not actually treat endo whatsoever. Also, why would I need that if she had just removed my endometriosis? I never went back. Excision is the gold standard for removal of endometriosis. I only learned this a year later. Several years and lots of information gathering later, I had a successful excision surgery with a specialist at another practice. It has increased my quality of life. Please make sure your surgeons follow evidence based best practice, wherever you go.