Tepeyac OB/GYN

Extremely happy with my care at Tepeyac for the birth of our first born. I have a history of low progesterone and upon telling them, they helped me manage that immediately to help prevent complications. Furthermore, I unexpectedly went into pre-term labor, had an umbilical cord eruption, followed by a 3 week NICU stay and my mid-wife Vicky did an amazing job handling the ordeal. She even came to visit us in the NICU a few times and offered lactation advice better than that of the lactation consultant's I had received at the hospital. I feel incredibly grateful to have had a faithful practice that also believes in reading NFP charts and prescribing and testing progesterone. I really loved the mission of Tepeyac and could feel the genuine care of the nurses and midwives.

So I just started going to the practice in May and the doctors and staff were nice. My only issue has been with trying to schedule a surgery procedure. When I left my appointment in June, I was told I would get a call to schedule my procedure. A week went by and I didn’t hear from anyone and so I sent a message through the portal and I was told to provide dates for months of when my cycle is and dates that I’m free. So I provided dates for July and August. The person who does the scheduling said they would get back to me. A week went by and I didn’t hear anything and I followed up( this was in July) .They told me they set alert with the hospital with my dates and will let me know. Another two weeks went by and i followed up. I have to give advance notice when taking off from my job and I need to have coverage. I sent this message on 07/21 and They did get back to me on 7/23 said they had a single date in August they could do but due to work conflicts I couldn’t take off of work to do the procedure. I asked if there is any dates available for September or October. I sent that message on 07/23, I didn’t hear back so I followed up again on 08/15 if there were any dates available in November or December. Then today I got a message saying my message couldn’t be delivered. I don't know the medical world and so I’m not sure how things are done but I feel like it shouldn’t take months to try to just schedule a surgery. Yes I understand the procedure could be months away but just scheduling seems to be a lot. The communication hasn’t been great, I get we’re all busy and things come up but this has just become frustrating. This experience doesn’t make me feel very comfortable having a procedure done with this practice and so I’ll be looking for a new office

Asked to move the appointment twice and still waited 50 minutes (a full hour if you include arriving early). Everyone was nice but not the most personable. Dr. Fisk was very thorough and was the only person that greeted the both of us. Went over my wife’s entire health profile and made sure everything was ok. Really appreciated that. The downside is we requested a female doctor…