Maille Phillips
De Pere, WI
The Doctors and Nurse Practitioners are very kind, and have an abundant amount of knowledge about health ranging from pediatrics to fertility and pregnancy. I came to Saint Gianas expecting high quality care and to feel understood, and seen (literally and figuratively). After waiting months to receive care from Doctor Guevara, I have been met with nothing but multiple cancellations, they sent me to the wrong ultrasound clinic, managed to mess up blood work orders, and have failed to reach out when they receive news on blood work and ultrasounds. I’ve had to call multiple times to get answers for my labs and ultrasound and I get shoved off the line to a nurse who knows all the ways to get me off the phone without actually giving me any answers. Doctors and NP’s 8/10, anyone at the front desk/ Nurses 2/10. Lacking in compassion at times, incorrect information I’ve experienced them mixing me up with another patient while in the office, communication skills, along with issues calling with enough time before the office closes to receive a proper response from the patient.

