Polite helpful staff but the area is still under construction

This is the most unprofessional office I’ve dealt with not once but twice two different case managers have I had issues my current case manager is supposed to fill my gas card for work every week I’ve emailed all documentation I can’t ever get a hold of him via email or phone he never lets me know when he has seen my information so then I’m forced to come in I have to wait 30 minutes to a hr what I find funny is how when we don’t comply with the program rules we are IMMEDIATELY sanctioned but when we have done our part they can pick and choose when to do THEIR jobs never can get a hold of a supervisor and there is never. Any resolution to the conflict I would highly recommend another location this place is just a waste of property

So clearly the TWC has their phone services blocked. Every number I've gotten has given me the same run around. This is ridiculous. Go figure. The place that is supposedly to help you find a job, doesn't want do theirs.. Smh