I want to thank Dr. Jackson and his assistant for an exceptional visit today. They went above and beyond to put my niece at ease about her tooth extraction. They did an excellent job today thank you so much I really appreciate your kindness today.

I’m here @ this clinic been waiting over an hour and have not been seen. Walk in and no one acknowledged you. This clinic has horrible service, I won’t ever go back there. I will be changing clinics. The staff is unfriendly and unprofessional. I have been going to this clinic for years and instead it gets better it gets worse. Nothing about this is good. If these people and be kind to and friendly then they are in the wrong profession. 5:35pm still waiting. Unacceptable!! I waiting and writing this review so the public can see and read my thoughts. This is after hours clinic 😡☹️. Again unacceptable, still waiting and no service no acknowledgement. This is Absolutely crazy, still haven’t been seen ask about requesting my medical records and the nurse throw the clip board @ me. So I said I will file a complaint. Then I left cause apparently nobody is complicating with you, I have to constantly asking what was going on how much longer can’t get a straight answer. This is the worse service I’ve ever had in the 12 years coming to this clinic.

Dr. Battle Is a great Dentist. She works with me every time I come in to ensure my treatment gets completed in a timely manner. Her assistant Cynthia is very sweet. I wish all the patients could come to her she shows me so much care every time I come.

I can only speak about my experience at the main campus (adult medicine). My first visit I thought went great, staff was attentive, everything was good. I was wrong. I had some labs drawn and have been trying to get results for almost a month now. It’s hard to get a hold of someone on the phone and IF you are able they speak in a rude manner. I called the hotline to make an appointment to get my lab results they said the earliest they had available would be end of May and if I wanted something sooner I would have to speak with the office directly. They transferred me and the lady that answered said the earliest I could get an appointment with the doctor would be June (it’s April). I called my insurance company and with the help of them I was able to get an appointment scheduled in a few days. After I receive my results today I will be finding somewhere else to receive care. They scheduled me to be seen at 1045. I got here at 1039. It’s currently 1208 and I’m still waiting which is why I have time to write this review. If I could give this place 0 stars I would.

This was my first time here.. when I say the experience was phenomenal I mean it... Dr Tiffany Muse made me feel so comfortable and relaxed... I also had to get blood work at their lab and Christina is the BEST! I didn't feel a thing and I mean nothing!! This is my new medical home, because of this experience... I will definitely be back! Southside medical center is the BEST medical center ever!!!