Samaritan House helps individuals and families free themselves from domestic violence, human trafficking, sexual assault, and homelessness in Hampton Roads.
Overall Rating
4.0
Britt
2 months ago
To explain my experience with this Organization, I am grateful to the kind people who helped us get a roof over our head. But I am not sure how they think putting us in an unsafe environment was good for our children. Gun shots a few houses down. Had a creepy neighbor in my yard repeatedly and called the cops and nothing was done but reports. I repeatedly expressed how unhappy I was where I was living and nothing was done about it. Our first case worker Chris. Extremely unprofessional to tell a woman to calm down while having a nervous breakdown. We had a neighbor aggressively screaming at us through the wall and banging on our door and floor boards at 2am because my daughter got up to go to the bathroom (quietly at that!). We were then forced to move after two nights of being there. So when they moved us to a house in an area we knew nothing about. An area we asked not to live in, but felt forced to because Chris was threatening not to help us anymore. So we accepted that we had to live there, but after months of feeling uncomfortable with the creepy neighbor, other neighbors partying in the yard and asking them to stop. Nothing changed. We up and left and won’t be coming back. I feel like my family was mistreated and put on the back burner. At least now we are happy where we live, and we have better jobs in the state we moved to.
Rebecca Leser
6 months ago
I love donating women's clothing and housewares here knowing that my gently used items are going directly to help people in need.
Robert Dietrich
6 months ago
I needed help for my daughter who lives out of state. I have been researching all morning. I called the center and they referred me to the hotline. I called the hotline to see if they could point me in the direction of help where my daughter lives. I was patronized, talked down to, and made to feel stupid. I was told to Google it. Seriously? Do you not think I've been Googling for days? Has this organization never dealt with a concerned parent trying to get help for a child out of state? How do you not have resources for that? Thanks for nothing.