devyin monismith
Valdosta, GA
Nice people but I am very disappointed with the lack of communication and accountability at Redirect Counseling Services. I enrolled in a nine-week drug and alcohol class and by week five of my counseling I never received an email or link to join. When I brought this up, instead of taking full responsibility right away, staff tried to push the blame back on me. Only after more discussion did they admit it was their mistake. This was a huge inconvenience and a total disregard for my time. I took off work and made arrangements to attend, only to be left without access to the class because of their poor internal communication and lack of professionalism. For a place that should be focused on helping people, I expected much better.

