Recovery Healthcare Corporation

Called about four times because I was trying to give them some business. The first time I called I spoke with a little clueless teenager. He was left in charge of answering the phones but was never properly instructed to provide future customers with basic information! The second time I called, I spoke with a man. He had a bit of an attitude and in a monotoned voice told me he couldn’t provide me with any information either. He suggested for me to call on my lunch break instead. The third time, a woman answered the phone and she transferred me to “the right department”. But of course it went straight to voicemail. Again, left my information, but never received a link, an email nor a call. Today, I took the day off to get this done once and for all. This time around, another woman transferred me right away, but it sent me straight to voicemail again. All I’ve got to say is, I’m glad I didn’t get involved with your establishment, because your service is awful. No wonder it’s rated with 2 sad stars! I am definitely taking my money somewhere else!

Never attempt to schedule anything with this company if you can afford to visit someone else for the same issue. I have been calling their offices for three months and work full-time. I have left a total of about 10 voicemails to see if someone would get back to me about scheduling to no avail, so I figured that maybe their phone systems were down. They are not. After driving there in person to discuss scheduling something, the front desk receptionist told me to call them at 12:40. It was 10 AM. I offered to leave my name and number and it was rejected. Attempting to get in touch with anyone capable of assisting is like trying to catch Bigfoot.

Recovery HC has been great to me. Ive had an alcohol ankle monitor for over 3 years. And it has helped me not to drink alcohol. Works for me. Ive only had an issue once where it detected alcohol. PO was ok with it because ive never had a problem till recent. Thank God I hvnt been drinking alcohol. So who knows what could hve caused it to detect alcohol. Hope that never happens again Its pretty expensive, $182 every 2 weeks. But to me, its better than being incarcerated. I started downloading at home. So far so good 7 months left on probation & ill be free 🙏