As a DV VICTIM all my life unfortunately, as a child, now a adult I'm quite Familiar w/ Domestic shelters and places that are "SUPPOSED" to HELP VICTIMS I say supposed cause my whole life, again, been in the system I've tried to go to places to get help, get away from the violence, get a career, get a education, get a job, get a car, but that's NEVER BEEN THE CASE MY WHOLE LIFE. THIS PLACES PROMISE TO HELP DV VICTIMS all they do is give you numbers to call, addresses to go to (common sense if ur a DV VICTIM they don't even let u go outside or out just like that), if ur lucky you will get to 1 good address that might help a bit. But all this places and numbers and lists. Are USELESS AND DO NOT HELP THE DV VICTIMS. WE NEED ACTUAL HELP. JOBS, EDUCATION because if we can get those 2 things then we can succeed in life, be Able to leave the Abusers, and live a Comfortable SAFE PEACEFUL LIFE WITH OUR CHILDREN. 🧿 So disappointed at this place. VICTIMS also need constant GUIDANCE MOST OF US DID NOT HAVE PARENTS, orphan or foster kids. How can we get ahead and better at life, if no one not only shows us, constantly support us, GUIDES US, encourages us and FULLY UNDERSTAND IT IS NEVER A VICTIM'S FAULT for being in the current situation they're in. Also most DV VICTIMS do not have cars so need help with transportation, they are good with that but ALSO ONLY WHEN ITS AVAILABLE.

I will start by saying Palomar isn't all bad. I am thankful for the food and clothing they have helped me with. They also have came through on helping me with pet food, etc. However it comes as no surprise when i t comes to more matters of the heart such as facing homlessness or have gone through a pretty traumatic even, they show NO SENSE OF URGENCY OR CONCERN. You are looked at as "just another crisis, or insurance claim" rather than be given the support in that moment because just having to be in a positon to step foot in such a place should pull at any human beings heart. This world has gone mad. YOU CAN'T TRAIN SOMEONE TO HAVE A HEART OR EMPATHY. On Friday August 1, 2025, I called to follow up, I spoke with Claudia, who was rude, dismissive, and unwilling to help. She refused to even look up who I had seen or spoken with, forcing me into unnecessary back-and-forth while I was in crisis. Her lack of empathy and refusal to assist pushed me into a severely low mental state. This is unacceptable for an organization meant to support people in vulnerable situations. I request that this be addressed immediately and that staff receive proper training in trauma-informed communication.

I give this organization and these folks 100 stars ! From the time we walked in til the time we left we were treated with the utmost respect and professionalism. The 2 women that we spoke with , as well as the intake person at the desk was very warm, kind and helpful . The proper paperwork was filed and on the web before we got home . Thank you so much , not just for doing your job , but for caring about the job that you do , it's appreciated ❤️