Pacifica Resource Center/Tides Center

I will forever be grateful to the PRC for their help and support. They offer such a wide variety of services to the community and they truly care about helping and giving back. It’s unfortunate to see so many negative reviews but I understand not everything is for everyone. I have come here a few times over the years when in desperate need and have always been greeted with compassion, respect and kindness.

Not a great place. They ask for so much money but it doesn’t seem like much of that is given back to the community in any way. When I asked if they had diapers for my daughter a couple years ago, they told me they didn’t and to give my information in order to receive anything at all. I have lived in Redwood City and the Redwood City shelters do not do this. What I’m baffled by is that they really push you to try and donate money to their cause, but where is the money going to? They can’t issue Ebt cards, they can’t really do much of anything except get your info and put you on a list. So what is the point of donating money? I’d like to see more transparency here since well, they are a nonprofit organization and not much is stated on what they actually DO for people in need…

Let me be completely honest. They do try their hardest to help you with what you need. With that being said. I went there to receive services and a yt lady took it upon self to make very rude comments to me and my children, then wanted to just keep touching my children's hair and hair. Even put her hands on the back of my son's neck almost to get his attention cause she was talking. I removed my children and walked away. I made a comment for feeling uncomfortable and she left us alone. I then waited 10 minutes past my appointment time, when there were people just walking it no appointments and getting helped before me. I make a comment about having an appointment but not being helped as the others were made a priority. I then removed myself and my children and went outside, where we waited. The manager Maria Hernandez came out and said that I was causing an uncomfortable environment. As I began to speak she continued to speak over me as if my side of the story didn't matter. As stated above they do help, but this was my experience and I didn't and don't feel welcome to go back.