Nick- lawyer at NNJLS helped us making the POA & the Will for my mom. He was kind, informative & professional. Wait time was minimal for calls & in the office. They were prompt returning calls & forgiven last minute cancelation. Thank you so much!

I have never written a negative review before. I called NJ Legal Services because I am having a terrible problem with Social Security and Medicare. They were recommended by a social worker who couldn’t help me. I called and immediately i was met with impatience. I tried explaining my situation which is complicated and she cut me off and said “hold” 20 minutes later a monster of a woman said “what’s your problem?” I was taken off guard by her rudeness and started to explain. She didn’t listen to a word I said and said something completely unrelated to what i was explaining. I told her that, she sighed loudly and said “hold” 20 minutes later she picked up the phone and said (you can’t make this up) in an angry tone “GO”. I said what do you mean and she snapped and said “what’s your problem “ i started to explain again and she cut me off and said “we can’t help you “ she forget to hang up and i overheard her say “Why do these annoying people call her”. I will never ever go near that horribly insulting, insensitive nasty impatient waste of time again. I have at least much dignity left. I’m sure this is a waste of a message but if there’s a chance someone with influence reads this I would implore them to please fix a situation that is in my opinion deeply insulting and insensitive. All the best Tom Premtaj

Very bad experience.Bad customer service , no comments. I recently sent an email requesting legal representation with my snaps case and the response from this office was immediate since they called me the next day to schedule a telephone appointment to evaluate my situation but there was something that left me with a very bad impression and that is that the lady who called me only told me that she was calling me to make the appointment and when I wanted to talk and explain a little bit she left me talking alone on the phone by putting on a recording and when I noticed her I asked if she was still there and that was when she turned off the music and just said yes. What bad customer service, how do you expect people to trust you that way? I understand that representation is free but if you are going to do it in a bad way it is better not to offer it.