I volunteered at Next Door years ago, and the house is clean and nice. However, I would over hear women calling looking for shelter space and the staff saying, "that they were at full capacity" when indeed there where open beds and a room available. I find myself having to be one of those women calling for space and often wonder if like in the past these women are lying. There great at listening and gathering all the private details about what is going on in ones personal life, however, there is so much more needed to be re-evaulted if they truly wish to make a change in the life of families. I am not discounted those women who truly have good intention, but there needs to be someone giving constructive, real criticism. This County is too rich for faulthy services. Besides that, they need to rename there "petty cash fund" into something more nice. It's good to be kind, and not sarcastic to those who find themselves in need of help. We need genuine women willing to help and not people just looking for a paycheck. It's been 2 years of me seeking on and off help and no one helping. I also, think the IRS should audit them.

Sometimes it is a smooth experience but most of the time the women who work here I feel place labels on clients and discriminate. They report to DA and police too!!! The girl at the desk usually has a problem with eye rolling and twitches her eyes when “helping”

I am part of a small organization called Live On! that visited to make a donation. Everybody was helpful and responsive. They were very kind and were very glad to get the donation. We are so glad that people are getting the help they need here and will continue to support them!

So glad to have been referred to next door solutions. They were so kind and helpful the whole way through and provided guidance, help, and support. They made the process of filing court paper work so much easier and less of a hassle. I am extremely grateful!

The lady on the crisis hotline was extraordinarily rude. I was calling on behalf of a friend to inquire about their services and she asked me why my friend wasn't calling instead. I told her that he wasn't in a safe space to do so, and she said that he could "call when he was ready." She offered little to no explanation on their services, and basically just asked me "What do you want?" For a crisis hotline, this is extremely disappointing.