I can see why this place has negative reviews. They are unprofessional in getting more people to help join their organization with delayed responses and an unreasonable expectations. It's very sad because a lot of people are in need of these types of services and certainly can benefit from more staff to help them.
Next door also has low boundaries and does not take the hint if you are not interested in joining their team, which only adds to the poor experience.
Its no mystery why some who have reviewed on here, Google reviews, that they haven't received the help they need from Next door.
Reflect on this if an organization can't get it together to get more help, volunteers, staff, etc then how can they satisfactorily help people who contact them to receive help or resources. No thanks, I want nothing to do with Next door.
Btw, avoid Millicent F she is not only passive aggressive she is rude.