I recently had to change my insurance plan. The provider and pharmacy I have used for PREP is no longer in network. I searched the internet trying to figure out how to solve the problem, and realized quickly how big of a mess the healthcare system really is. I came across Nashville Cares online and decided to give them a call thinking maybe they would have some information. I was put in touch with Ronellis, a very knowledgeable individual. Ronellis got me in touch with all the right people and helped me connect the dots. It didn't take much time at all to get it sorted out. I am very grateful for the help Nashville Cares provided at no cost to me.