Brandy The Quilter
Baltimore, MD
I have called multiple times. The 1st time I called on 8/20/25, the woman I spoke with was rude to me and accused me of having a learning disability. I dont have a learning disability but wasnt able to hear her and stated as such. I record my phone conversations, so what im saying here is verifiable. Each subsequent time I have called, I have waited on hold for various periods ranging from 9 to 23 minutes in length. Im never given the opportunity to speak to someone as im hung up on each time. Today, someone hung up on me at 22 minutes 12 seconds.

