The heater when out in my car. I called to see if they had beds available. A guy answered and said "ya" and that was it. I explained my situation and asked if they had beds available. He hung up.without saying a word.

I tried calling to speak to my husband and the wouldn't let me which is kinda rude and he was in the hospital recently while staying there

You like to think the videos about this place isnt true. When I heard they wouldnt let staff donate old toys to the North Carolina Hurricane victims I couldnt believe a. " ministry " would be so cold and heartless. However, after today I completely believe everything all the viral videos say... My husband and I have been going through a very hard financial situation. Our church helped us with food vouchers and some " giftcards" to use at this ministry. We saved the giftcards for Karm because we had no clothes for summer and we thought we were being smart by saving them. However, this " ministry" puts expiration dates on these giftcards... it is not in a place you would see without looking for it and what giftcard has expirations dates for them so why would you be looking for a date? The manager didnt bat an eye and had no problem not being able to help us out. She could have " careless" as the person I called at the knoxville office.... asking if they'd make an exception as giftcards dont usually have expiration dates and had no idea. These giftcards are given to people going through a very hard time. Transportation might be a hardship for many reasons for gas money- or car issues and to put a expiration on something that is supposed to help people who are poor just amazes me. Glad you feel good about yalls self because you play Christian music, you sell stained shirts for $15, and show people being " feed" but as far as helping real people in the community it is all about money! If you want to donate to a good organization I would highly suggest some place besides Karm.... because again... its all about $$$$ and given the opportunity to help a family in need or help kids in a hurricane they will turns their heads.