King County Sexual Assault Resource Center

regus restoral fee hidden fee is the restoral fee which charges six plus dollars for every square foot of your room. very shady billing practices and non existent customer care. all things are pushed back on the community management team at the local facility. but the problem is that the local community does not make the decisions. first issue, i requested for early access to my office. my sales/consultant confirmed i can gain access early “after verification with leadership”. hindsight i should have know things can only move so fast. i show up and there is no key to my office because the last tenant did not return the key. second issue. the entire floor lost access to its ability to access the office areas. Physical key works but badging did not. Third issue. Hidden fees. first hidden fee is the amenities fee which pops onto an invoice without setting expectations. A setting must be changed in your regus profile to remove the amenities fee. second hidden fee is the restoral fee which charges six dollars for every square foot of your room. So that nice office with the view is 15*15. After you move out or transfer, you are paying $6 times 15 times 15 is $1,350 on your move out month. The excuse for charging this ridiculous scam restoral fee is because they say the office was made nice for me to move in. Guess what smart guys, if it was not nice i would not have moved in which makes it your cost for doing business not mine. You have to flip that room like any other business owner. Not transfer the cost to me so that the next guy gets a nice room and then you force the next tenant to pay it forward. RIDICULOUS!!! I filed several tickets and submitted an inquiry to community team to have the restoral service fee removed a week ago. Not a word for over a week!! Now i have a $500 bill on my move out month, after paying first and last month rent upon moving in. SCAM!!!!!!!! i want the charge removed or credited back.

This place is poorly managed from the top down. As a new tenant I received my office keys, I didn’t have access for 3 days. After the 3 days of no access, I finally get to move in, there was no desk… Other tenants and guest will invade your privacy by leaving passive aggressive notes in the bathroom. After experiencing the poor management I kindly opt to end my service. I make notice. They tried to disregard my notice(I have it in writing with a screenshot of the initial confirmation) they just lied about it. Front deck guy Eli just flat out lied. He notifies Cigar. I try to talk to Cigar the main principal, and he proceeds to get in my face with an aggressive tone and disposition. Mind you I’m with a collage. My colleague was appalled! There was an un involved party in the lobby, he was appalled as well. I’ve had to file a report with the local police department and reach out to corporate. The corporate correspondent was just as un professional as Cigar. I notified the property owners. They were very kind and attentive to the situation. They also directed me to the proper place for these complaints. RPD had to come to a professional office space because the staff may have taken my notice to depart personally.

Visited WSDOT office as an employee of the state agency. Staff was nice a very accommodating.