Hope's Door New Beginning Center - Garland

My best friend is a victim of abuse. The day after she almost lost her life after an assault, Hope's Door were the first contact I made. I've worked with them in the past and trusted them. The first phone call I made, I was told that the victim's situation was her problem, not theirs. When I contacted each member of their board, I was met with indifference and deflection. It's clear we live in a culture where women are blamed for their abusers and where the police and the shelters meant to help them are happy to wash their hands of it. I was deeply disappointed to see this from this org and encourage those wishing to donate or volunteer to pick somewhere else.

I am a survivor of domestic violence who was evicted from Hope’s Door New Beginning Center (Plano, TX) along with two other mothers—one disabled with multiple sclerosis. We were removed over basic hygiene items like acne cream and dryer sheets. No violence. No disruption. No due process. In total, 10 people were displaced, including 6 children. Hope’s Door reports over $5.7 million in annual revenue, including funding for transitional housing, deposits, and move-in fees. Yet I received no housing support, no case management, and no basic necessities. My children and I are now sleeping in our car. After I spoke out publicly, a friend still inside the shelter reported that 30 brand new plates suddenly appeared. That’s what the shelter responded to—not trauma, not homelessness, not the fact that children were pulled out of school and forced into crisis. I’ve filed formal complaints with HUD, the Texas Attorney General, and Plano City Council. I am asking donors, board members, and city leaders to investigate how funds are being used—and whether they’re reaching the families they’re meant to protect. This is not just my story. It’s a system failing survivors. I won’t be silent.

They have helped me and my children. These ladies are incredible! Thank you for all you all have done especially my caseworker. Blessings continue to this organization. 🙏🏽 We are so grateful.