In 5 years I have gone to 3 other places for mental health treatment, and was always treated like I don't matter. HPWC is far and above an example of how counseling clinics should be ran. If there is any issue it is that they need more counselors, and that can be said of anywhere in this post-Covid world. When you're ready for help reach out.
Robert Grammar rated 5
5 months ago
I came in today to sign some paperwork and ask questions. Jaime in the office went above and beyond to help me out. Adam is truly exceptional! The staff are wonderful and so very helpful.
Reese B. rated 5
5 months ago
The most kind hearted professional staff ever. I especially like denayshuh from the front
Reed Wonn rated 1
8 months ago
Incredibly unprofessional. Jamie is rude and condescending. They are completely mismanaged and disorganized. They don't keep track of your hours, the counselors don't care about your time, and they take advantage of the people coming here by draining of them of money any chance they get. I recommend doing anywhere else but here. This is the worst group of recovery "specialists" I have ever heard of. It's a disgrace that they act this way when supposedly are here to help people. If I could give 0 stars I would. Feel free to ask me for more details, I have plenty of examples of their misdoings.
Update: Continues to be the most difficult and frustrating experience. I asked for a simple letter on the 12th, its been two weeks and I've spoken to 4 different people. They keep saying it would get done. I still haven't received it. I've called over 10 times, left voicemails, practically begged for this to be done. Maybe they should start focusing on the actual treatment they are providing people, and not the monetary value of people walking through the door, and admit when they are overwhelmed if they aren't going to be able to provide services as they are expected and promise to.
Sierra Malella rated 5
a year ago
This place is amazing and helpful! I came in and asked to get an UA done and they told me I could do it that day. They didn't say come back another time or another day. They care about their people and give them the service they need. Also they're easy to work with.