Greater Baltimore Medical Center SAFE Program

3.0

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Overall Rating

3.0

LiLi Marie

Towson, MD

5 months ago

They have the domestic violence and SAFE program for sexual assault but in my experience the last two times I went there attempting to get my rape kits done I was refused and locked in their psych area it's dangerous for those of us who are going through domestic violence it's even more dangerous for those of us who have been sexually assaulted and have a finite window in order to get the medical attention that is needed in order to not only protect ourselves but to be able to identify our attackers! If you go into gbmc and an Asian male doctor who is balding walks up, he is 100% going to try to take your phones and like lock you and psych without giving any medical care. Leave immediately go to urgent care go wherever else you can pay for DO NOT TRUST GBMC FOR ANYTHING! Except helping your male attacker get away with what they've done to you because obviously the system at this hospital that we are supposed to trust is designed to help domestic abusers and rapists not the victim!

Tee Taylor

Towson, MD

7 months ago

This was one of the worst hospital experiences I’ve ever had. I waited over eight hours and ultimately left without ever seeing a doctor because the conditions were so unacceptable that I chose to go to another hospital. To begin with, the hospital was absolutely filthy. The intake nurse attempted to insert my IV without wearing gloves. I had to tell him to put them on. Patients were being treated in the middle of the waiting room, including urine collection, and confidential patient information was being handled and discarded openly in that same area. After waiting eight hours, I was finally taken to a room, only to wait an additional three hours without seeing a doctor. The nurse assigned to me appeared completely desensitized and indifferent to the excessive wait. When I informed staff that I was leaving to go to another hospital, they simply said “okay,” asked no questions, and provided no discharge paperwork. The staff overall was extremely uncompassionate, rude, and unprofessional. To make matters worse, I reported concerns about an OB/GYN who works at GBMC for whom I believed was under the influence during my previous visits over two weeks ago and never received a follow-up or response. This facility is unacceptable. I will never return to this hospital again.

Deb Winpigler

Towson, MD

8 months ago

ER experience this week. Arrived 630 discharged 1130. Very empty- saw 4 patients in there. Ask the nurse, after waiting forever, if a Dr was going to come in and to give an idea of when. She said “whenever he gets here”or something to that effect. I asked her if she could ask. She said “when I see him.” They were not busy at all. I offered to find the Dr for her. She gave me a look and walked out of the room. A doctor came in within 2 minutes. He was very nice. More labs were being run and it would be abt 20 min. Shortly after , results were posted on “my chart”. Forty five minutes after that I asked the nurse if the doctor was coming in and I let her know the labs had been done for a while. At this point she was very clearly annoyed with me. She said she was waiting for discharge orders. It had been an hour and a half from the time blood was drawn for the additional tests. Again, they had very few patients in the Er that night. I asked her, again, if I could assist her by asking the Dr ( visible to me) myself. She gave no response, I went back to patients room. Two minutes later we had discharge orders. I truly believe we would have been there hours longer for no reason if I hadn’t asked about the status. The Dr was great; the staff was rude. I didn’t mention but there were only 3 other people in the waiting room ( probably the same ones in The back later), yet that wait was an hour or more. And out there I also finally asked if it would be much longer, and in 5 min we were taken to the room. There should be signs everywhere “ please don’t ask for help because then we will actually have to work”. When bloodwork IV was attempted, it was put in the forearm, despite excellent veins in the inside elbow. It didn’t work. The person putting it in said “that happens a lot and u can expect swelling and a bruise”. The forearm remained swelled 2x normal is a 4” round purple bruise. Please train the staff. We will not go to this ER again

 

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