Sierra Williams
Atlanta, GA
I have been calling for TWO months trying to get copies of my records from when I was being seen as a client by a therapist who no longer works at this facility. I have not gotten any results at all despite me stressing the importance and urgency of this paperwork and the fact that it is needed for court purposes. They keep transferring me to someone name Bessie or Betsy who is never available and her voicemail is always full. Apparently she is the only one who can provide the information that I have been requesting since August and it is now October and not one single employee or supervisor has had the common courtesy or decency to follow up with me through any method at all. I am beyond frustrated at this terrible experience and extreme lack of professionalism that I have been forced to deal with.

