Quinn Brooks
Minneapolis, MN
Overall the staff that I came in contact with were very nice. I was seeing Noreen for therapy. She knew I was experiencing active domestic abuse and she put me in a potentially dangerous situation. I was supposed to have therapy but she emailed me less than 24 hours before hand to tell me that she needed to switch it to earlier. I didn’t see it until the day of and I responded that I would not be able to do it at that time. I would be with the person who was psychologically harming me at that time so I was unavailable. She apparently didn’t get my email and she called me a little after the time she told me and I answered because I was waiting for a different call and I didn’t recognize the phone number. She started asking me why I couldn’t do therapy at that time and I was trying to be careful of that I was saying because of who I was with, but I told Noreen who I was with and tried to hint that that’s why I couldn’t do therapy. Instead of taking the hint, she started scolding me like I was a child, saying that when I can’t make it to therapy that I need to give her at least 24 hours notice (even though she didn’t do that for me) and that it was not okay and it’s a huge issue because she could have scheduled someone else. I was terrified and was crying. I never got an apology and I never got acknowledgment that she put me in danger. I ended therapy with her after that. She acted very elitist with me, disrespectful, and had no regard for my safety.

