So as a professional healthcare provider I actually have mixed feelings about this organization. I've read the reviews and believe them to be true and accurate. Yikes, as a medical pro, I'd be scared to come here! I've actually called the hotline number myself once during the pandemic. When Feeling like I was gonna lose my mind over my job. They were somewhat sympathetic but kept the conversation very short saying I didn't really qualify to call the line, lol. I still sometimes feel like i'm gonna lose my mind over this job. Do I qualify now? I Wonder. It's no secret that depression and even suicide is actually quite high in my profession. But nobody takes us seriously and when we do say something We're often shamed and told we need to tough it up and quit being so selfish. But were also supposed to be tender at the same time..

It would be really nice to know that these people are really here to help those in the community however they are not. I was taken to common ground against my will because I have severe depression that was having a very hard time all I wanted to do was stay home and be left alone but instead, because of a lie someone told about me that was never substantiated in any way, I was taken to this facility To be evaluated to see if I needed mental help. Now I did need mental help but I needed help. Not to be locked in a jail like facility where a doctor talks to me for 5 minutes each day give me an anti- psychotics that caused me horrible side effects and not care about my emotions whatsoever. If you do care about your loved ones keep them away from this facility. These people they will only hurt your loved ones more like I was hurt. I will be forever traumatized from my experience with this facility and I hope to God someone can shut them down before they can hurt another human being the way they've hurt me. there's nothing I could do but be called crazy, labeled whatever they want to put on a piece of paper from a doctor who never even evaluated me and then lock me away so I can't say anything against them. That sick, do better

Worst place ever! If your love one needs help this is not the place at all. This place should be shut down. A friend was petition here and when she went a guy took a liking in her and basically told her how to Answer the questions to get right out. That was the worst thing they could of done when she needed help

I don't know what the bad reviews are about. Common Ground was the only place that helped me figure out my medicine. Their urgent care staff are so so compassionate. I recommend common ground to many people.

Please avoid this facility at all costs. I was unwillingly transfered to Common Grounds from St. Josephs for suicidal ideations/plan to carry out and I still have nightmares about this place. The staff does not care at all and if you try to help the people you’re there with whom they’re neglecting, you will be scolded or yelled at. At one point i was physically holding a girl back from harming herself because the staff wasn’t doing anything and an old lady with a cane… presumably the lady who’s running things, yelled at me to which I just said “I’m trying to keep her from hurting herself” It’s not clean, you won’t be treated with any basic humanity. Seriously find somewhere else if you can