Centers for Youth and Families

Was here 14-15 years ago, probably been to all the treatment facilities in arkansas including the psychiatric and behavioral places back then between 05'-2009 ya'll probably remember me. But im pretty sure i lost my mind at one of these places. Turn 33 this year i cant quit thinking of these places because they haunt me now because of the treatment from staff and shrinks.Prayers to the kids that are there. I know what you're going through

This place, staff is a complete joke. I had a doctor’s appointment that I made admission staff very aware of. Instead of them communicating amongst themselves they were taking turns calling me asking how long I would be. Upon arrival to the facility it was very uncomfortable, unprofessional and very difficult. No one greeted me in a professional manner. The secretary continued to stare at me like she seen a ghost. Not once did she acknowledge me by name. She called back to the nurses station & said she’s here they were joking, laughing while on the phone. Very rude. A couple staff members were prepared to take the necessary precautions to assist me but when my daughter said out her mouth she didn’t want to be there, the nurse immediately said well the mother can take her home or send her back to acute. Not even listening to me or my authority of her needing treatment. I wouldn’t dare recommend a parent to this place.

Honestly, this place is disappointing! I was here for 5 1/2 months & was basically isolated from the entire world. We went on 3 outings in the span of my 5 months. The food was ATROCIOUS!! It was always containing gravy & chicken, snack was almost the same everyday. We once got cinnamon teddy grahams for a week straight for both evening & night snack. They gave us beef stew in a styrofoam BOX!! No cup or bowl. The only utensil we received was a spoon. Only a spoon... not even a spork! Even when we got spaghetti, we had to eat with a spoon. Btw, it's VERY hard to eat foods like that with a spoon. They constantly messed up our diets. Kids with gluten or fruit allergies constantly got what they were allergic to on their "trays". The building is basically falling apart. Mold EVERYWHERE!! Even the bathrooms. Holes in the walls, chipping paint, broken doors. THREE girls were able to run away in my stay there. Multiple staff laid hands on patients here & were not punished for it. Male staff constantly disrespected us female patients. (all female facility)! You go outside once a day. Twice if you're lucky. TV is heavily restricted down to PG Disney plus. *ads included* since centers is too "lazy/busy" to get us w/o ads. I had to wait a whole MONTH before I could see my family!! The best thing about this facility was my therapist & a few female staff. Please think about sending your teens to another facility. This one isn't in the best conditions.