Ive been coming here a year and Always have a great experience. This is the first time in years that i’ve felt listened to and am getting the help I need. I get call and text reminders which helps, as i am very forgetful. My schedule is so busy, I really appreciate the options for Phone or virtual visits. Dakota is wonderful and so are the ladies at the front desk. Definitely recommend this location!

The absolute WORST Experience ever!!!! 1st Scheduling & Arrival times… I arrived at 3:52 for a 4:00 appointment and was told to reschedule 🤣 really because they needed 15 minutes to do a vitals check, ok ✅ my appointment prior was canceled Virtually because we couldn’t connect to zoom exactly at 4:00 and since it was 5 minutes after I had to reschedule ok cool…. So I go in the day before lady appointment to do new patient paperwork so upon leaving the young lady said see you tomorrow at 4:00 so I get there at 4:52 and you want to reschedule me again are you serious 🧐 then I guess they decided oh well I guess I’ll see these people…. So Dakota comes out to get my child and does not acknowledge that I’m sitting there and just tells my child to come to the back…..hold up!!! .. Hello how are you?? I’m the parent to the child and yes you can just take him on back!!! Lol 😂 why me…. Ok I apologized to them for being upset but whatever…. So they scheduled a follow up appointment after they decided to see my child for the next week… The next day I get a call saying they don’t see anyone under 18 so I would have to go somewhere else…….. WOW 😮 OK who are these people??????? Let me call Action 9 News maybe they can help me with this… I’m confused but not upset anymore…. These people are Krazy for real…. That’s why they have a 3.0 rating…. I should have followed my first mind… I immediately called my pediatrician and told them and was referred to a much better place……. and my insurance company is disputing any charges…. WHEW 😰

I've had a wonderful experience with the staff here. The PA was caring and made me feel comfortable. During our initial meeting, we talked about my concerns and developed a plan. I told her that I was open to medication therapy but I didn't want that to be my only option. She was very responsive and recommended several other options that I appreciated. The therapist here are also amazing. I am usually very reserved but for some reason when I met the therapist, it was like I had known her my whole life. If you need help, just reach out and see if their services are right for you. I was referred here by my primary care Dr and I am forever grateful. Obviously everyone's experiences may vary, but I feel great & am starting to feel like my old self more and more each day.

Today (September 15th 2021) I visited the Center for Emotional Health Ardrey Kell location. Yesterday my primary care physician made explicitly clear that I was to have an appointment with a Psychiatrist at this company as soon as possible to treat a very concerning problem. When we arrived, we found out that not only had they scheduled an appointment with a thapist instead, but also there was there no psychiatrist on staff at that location, there is in fact NO PSYCHIATRIST in the entire company. The owner of the company is the only psychiatrist and does not take appointments we were told. The front desk staff told me that we would be seen by a Physician’s Assistant, which i explained was not an option and that my doctor specifically asked for a psychiatrists appointment. The front desk staff told us that there was essentially no difference between the PA and a psychiatrist. At no point of the process that involved multiple phone calls and arriving early for my appointment and paperwork did anyone mention that there were no psychiatrists in the system nor did anybody tell me that I would be seeing a therapist. My appointment was completely wrong, the staff was unhelpful and I found the Woman working in the front, Cheryl, to be especially rude and unhelpful.