My Son and I arrived at the clinic today at 9:15am as a walk-in. I called several days before trying to get an appointment and was prompted to leave a message. I left 4 different messages on 4 different days. No one ever called back. It appears Agape pride themselves on being helpful and caring per your website. I'm not feeling that love. The front desk "clerk" is rude and condescending. She did nothing but make excuses about not enough staff to answer calls. The website state walk-ins are allowed. Per the clerk they only take one walk-in a day and they had already taken that one. Would have been nice to know. Please update the website it's misleading. It's great you're helpful to those who have been fortunate enough to get pass your front desk insensitivity. The writer of Agape's mission statement overstated how helpful Agape is to those less fortunate or maybe down on their luck. It states no one is turned away. Well tell that to the front desk crew.

My mom took my schizophrenic brother here for help. The website says walkins are welcome NOT 1 walkin a day. I've always thought, walkins meant, no appointment, you will wait to be seen or "worked in". Guess that's not the same everywhere. Anyhow, mom let the receptionist person know she left several messages to no callback. The rude lady told her maybe you didn't leave or message....maybe you didn't answer when called back??? Lady...no one has to make up stories to be seen! Clinic opens at 8, they were their waiting shortly after that. The lady said they only take 1 alk in person a day..NOT WHAT THE WEBSITE SAYS!!! Do you exist to help or not? Based on the other comments, your "establishment " should do better.

I called Monday and was told by the same lady at the front desk today that I couldn't make an appointment it's first come first served and they open at 8am. I arrived at 8:10am after an over 2 hours commute ,only to be asked if I had an appointment, I said no you told me I couldn't make one. She stated that they only take 1 walk in a day and they already took one. She gave me some papers of other places to call. I sat in the waiting area to call around, only to witness 2 other people being taken without appointments and another English speaking lady like myself being turned away, when the English speaking lady also stated that she just called 5 minutes ago and was told to come because it was an emergency. All Spanish speaking people who came after me were taken. If this clinic is only for Spanish speaking people then that should be advertised like a few are.