Your Community Connection, Family Crisis Center

I think it's important for Me Leave a review and share my experience From the YCC in ogden with other Women. I was one step away from death And pretty much Friends, family and other organizations had completely Giving up on me. And from a hospital room In Salt Lake City ,I decided to call the ycc crisis line. Since That call... this organization has provided me safety , food, clothing, and most importantly hope and a genuine opportunity for a different life. I no longer live in fear. I meet weekly w an awesome case manager Kati who basically has just been guiding me on a better path w employment and housing. And at night when I have trouble sleeping I have Lydia who's part of night staff that assures me, I'm not an inconvenience and have a right to take up space. So please if you think that no one cares, but maybe you possibly have a better path thus far, plus give the ycc a chance. It may save your life.

Ycc is not a shelter it’s a trap place for Druggies my roommate I found her meth pip in the bathroom they kicked her out , okay then I got two new roommates they were on drugs and sleeping in the same bed have sex I told the staff they didn’t do nothing because I had to have Proof they got kick out because they found drugs on them yeah this place kicked a lot of ppl out because of drugs case workers they don’t help there just to get paid and not do nothing this place is a druggie place they let Drug addicts stay there they go out to get high and drunks come back , this guy was there with his daughter he left because he didn’t feel safe with his kid there . I had to get out of there because to many drug addicted there they didn’t do shit for me worst case workers it’s the worst shelter ever !!!!!!!!!!!!! I wouldn’t even give it a one star no stars at all !!!! I called see if can mail my insulin they said no I need my insulin it’s a Thousand dollars for I don’t have that kinda money this shelter doesn’t give a shit about a person health!!!!!!!!!!!!!

Not as friendly and helpful as I thought it would be I had a bad experience and in part my fault but you would think that they would not only understand and know how to deal with/navigate with more compassion and knowledge of what to expect or say and do to create the "safe " place they are basically "selling" and I just felt completely as if excluded and even scolded for being already traumatized and slightly broken already not knowing what to do while not knowing anyone I felt very alone and even more alone there it was very cold and uncomfortable at many times, someone even stole my blanket at one point so I felt not only unwanted I felt almost shamed or like slightly bullied well not bullied but teased I guess that's not the best way to describe it but it's difficult to do. I felt more comfortable in my car like that was what I became used to and I often fell asleep in the parking at ycc just in my car I always felt like I was a burden or just in the way it felt as tho I was not a guest more like a chore. I literally had no idea what they wanted me to do as far as expecting me to know where I was even going when I needed to take the dog outside to potty, I felt as tho they changed managements in the middle of my stay and I was basically abandoned and left to fend for my self and I was told they can't help me because I felt better in my car in the parking lot I felt as tho maybe there should have been a better more encouraging manner in which this while situation should have been addressed i feel like o failee yet again and can't do even that right, sheesh! I just feel as tho favoritism and a lot of mis management or turn around as far as staff making it very hard to follow or keep up with anyone and there specific cases and progress or possibly I could have been more open and asked for help but I felt already as though I was asking too much or in the way already since my dog didn't like the vents that are located all along the floors In all the halls that it made it hard to even walk down the hall with him he was so scared, I felt like I was an outcast or even a loser at times when I thought that place was there to be the exact opposite way and help transition us back I to a more normal way or be able to become better equipped to handle situations and things of that manner and I just wish things went differently them they did, I was basically told sorry we can't help you instead of trying to possibly figure out why I felt better sleeping In My car than inside the building? I know I should have tried harder to be better or more what they wanted me to be but I honestly was just depressed I didn't feel like doing much of anything, I know hiding a being more reclusive is not the right strategy but I felt so alone, I still do. I hope they have figured out a more permanent staff and or way of getting all the information passed on fully to the next employee so they know everything they need to to now manage the new case they are responsible for. But I had really high hopes and heard really good things about the place I was and still am I little disappointed and basically bummed it did not work out with a happy ending like I was looking for. Congrats to the ones it did work out well for I'm happy they got into a place and we're able to better their lives productively and learn and grow happier.