My friend recently lost the use of his legs, his wife left him, and forced the sale of his home. He is now paralyzed and homeless with zero income. He was given a place here for 90 days. What happens after? He doesn't know.

Horrible staff. They say we treat each other with respect but all we get is disrespect. I treated this staff member respectfully only to be spoken over when I speak up for myself. They don't care. The first thing they jump to is leave the mission. We don't want you here cause we don't help people. What's strange is it's always the one old guy that treats me like this. Nobody else. He needs to be let go. He doesn't deserve a job here. Another thing I wouldn't recommend is coming here if your old. A man died here in my first week here cause they let him freeze outside.

Wonderful experience every time! The instructors and students never disappoint with the services they provide😊😊

The new leadership in the women shelter is very toxic for staff and residents! Sadly I resigned after 4 years because of the toxicity. I walked on eggshells daily and the gaslighting was unbearable. I absolutely loved going to work then sadly I lost my passion to serve. Mentally I could no longer hide behind the fake smile. It was beginning to wear on me and show in my work. I was just a body in the building and emotionally couldn’t keep it together. With much prayer I decided to walk away. It was a hard decision because all I wanted to do was serve and learn how to serve better. I still pray for The Mission just as I did everyday before I walked into that building. GOOD LEADERSHIP MATTER! GOOD MANAGEMENT MATTER!

This place does a lot of good for people and did some good for me and helped me find a place...but; I had to stay at the women's shelter from mid-June until the start of August 2022 as I had nowhere else to go. After being totally honest with an intake counselor at the Norfolk CSB about my suicidal thoughts, they called the case manager at the shelter with their wishes to have me hospitalized. The CSB never provided me with a ride to the hospital and I never wanted to go, so I went back to the shelter. The shelter case manager told me I had to go, or else I'd get an "exit date". Right as I was pressured to go to the hospital waiting in an office, the one staff member who used that office in front of the computers in the day room told me to "stop crying" and gaslighted me about the whole situation. As she was calling police to take me to the hospital she was like "WERE NOT FORCING YOU TO GO" losing her mind over the semantics even though that's what was happening. She also told the dispatcher that I was having a "psychotic break" proving they know nothing about basic mental health. Keep in mind the majority of people staying here gets an extension of the time they can stay there. After spending 10 horrible days in the hospital.....first thing I get when I come back is an exit date. I can't stand being manipulated like that and having to deal with psychological abuse from a staff member in a moment of crisis. If you have to stay here and have problems with mental health, try your hardest to hide it as they will try to get rid of you as soon as they can. They didn't find me a place to live until the very last minute, keeping me on edge the entire time. Earplugs and sleep-aids are mandatory if you want to ever feel rested here. Not to mention an enormous amount of patience to deal with the regimented schedule that you have to abide by just to stay.