Tubman - Maplewood
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Overall Rating: 4.3

Morgan rated 1
9 months ago
This has literally been one of the worst shelters I’ve been in. I’m supposed to be moving out tonight and they promised to help me with moving my stuff over. But they didn’t tell me that they couldn’t do all of it. And when I said are you sure my case worker said absolutely. Manipulative staff with attitude people who don’t live here can hear on the phone. If you have any other shelter options take the other options. They are absolutely disrespectful. I have had more issues with the staff then the clients.
renee kessel rated 5
2 years ago
Rose was very helpful when I wanted to donate some items. She gave good directions and came outside with a cart to retrieve the items I delivered there. I hope they go to people who will enjoy them.
Amanda Marx rated 5
3 years ago
I think they were great no shelter is supposed to feel comfortable just provide saftey and a place to stay while you find housing their job is not to provide resources but to shelter you while you find resources and housing they do provide with plenty of information for helping yourself and finding your own resources I mean the first thing you do at any shelter is call the CAHS people theyre the ones who provide your resources. They do have strict rules but they do a lot for you and your kids at this place i was there 3 months and called cahs immediately between the tubman staff and cahs i had my own place in less than 3 months there are just people who will never like being told what to do and act like they cant follow simple little rules for a short time for the sake of getting yourself a place and back on your feet it was a constant issue taking place there nobody wants to be told what to do and thinks these people are nosey and bossy and they are but its what you have to deal with if you want to be independent and have your own place. The food is not great and there should be over night passes allowed occassionally i think its unreasonble to not be allowed even a night away for an occasion here and there as long as people arent staying out and partying every night and have a legit reason I dont know that part definitely needs work my mom was very sick the entire time iwas there and i was allowed one night away from shelter to help care for her and visit her the food here isnt good at all either but again its not supposed to feel like the comfort of a home the point is o stay on a temp basis and feel motivated to get out asap. I was escaping a situation and living in a car so i gladly acccpted the conditions here and had a great experience!
Cloud Star rated 1
6 years ago
I'm a driver who drops students off at this place. Everytime I drop my last student off I pull over and get out fir a breather. Well today I had just gotten out of my vehicle when a woman pulled up in a silver mini van and proceeded to ask what I was doing there. I explained I just dropped someone off then she rudely said you can't just pull up anywhere and park. This is private property and told me to leave. I said have a good day. And left. Thin middle aged woman with long curly brunette hair. Learn some respect. I will continue to stop there regardless.
De Roots rated 1
7 years ago
They have a very bad bed bug problem that needs to be addressed. I could only stand to stay there for a month before i had to remove my children from the program. The staff were very rude, disrespectful, inconsiderate, and power hungry. Any time I made a complaint about stolen items from my, the bed bugs, or my kids food being thrown away I was threatened to be put out. They haven't offered any resources to help me find housing, food, jobs, clothes, anything. Just to throw out the little bit that I had for my children and I. I've been in an abusive relationship with my husband for 7 years. I recently had to move from a different state with pretty much nothing. I had to leave behind family, friends, my job, everything over worked for. to escape the man who I loved and trusted with my life after he beat me bloody and unconscious in front of our kids. When I arrived at Harriet Tubman I was hoping to create a new life for me and my children. Instead I was treated less than human by the people I thought were here to help me, and to be honest I felt more like I was being punished for leaving my husband. Like I was in prison. So I returned home and we're getting counseling now. I just wish the women at Harriet Tubman the best of luck finding a new home and therapy.
 
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