Very rude program supervisor named Jade. Seems like he isn't a fan of white people with mental illness.

I worked there as security for the most part I enjoyed it yes u have some bad situation but that’s part of the job really good people and they really try

Very good place with helpful staff. Their children's program gives the kids the extra help and push they may need to succeed.

I worked at this place and Will Never recommend it to anyone case managers are cruel they don't understand the people situation they tried throwing out a woman who was in the hospital until I intervened and got her reinstated by giving her referrals to the Kentucky Salvation Army it's kind of bad when you have to contact higher up people to get something done to help someone. These people that work here in the Knoxville office do not care about anyone but themselves they're supposed to be God-fearing people to help the homeless the only thing I want is a paycheck. In the Bible it says to help one another obviously the Knoxville Salvation Army doesn't understand that there's supposed to be a christian-based they really need to find God

I would certainly recommend the salvation army to anyone who is homeless and trying to improve your situation. There is a lengthy amount of paperwork to fill out at first. They have lots of rules you must obey. Random Alcohol and drug testing. Curfew hours. A low tolerance for disobedience to their rules. The facility itself is quite nice. Lunch and dinner are provide free and the food is good. Guests are required to do daily housekeeping chores. Upon acceptance, they will give you up to 60 days emergency shelter free if charge. After that there is possiblity if extended stay by paying rent(at counselors disgression). They will provide some help and support in getting treatment for addictions and finding work. You are expected to look for and find work and make progress toward becoming independent again. It's not a permanent residence institution, but more of a transitional resource for those who are trying to improve their lives. On the down side of things, the place is currently at capacity at the time of my writing this. They are under staffed and strained to handle the job load. Good luck trying to get anyone to answer the phone. The employees I've met are caring people tho who will try to help if play straight with them. I've been is several shelters this past year and this is by far the best of them all.