Worker Jennifer Brock, and HR, has treated me like this. I will send screenshot of the treatment of Jennifer Brock on text. Look how she trying to pay me cash, then giving me her insurance information. I had to call the cops to get any help on this matter. I reached out to Will Batts of HR, no return call, and the frontdesk worker said he's not in yet, so offer to wait, so then I was told he will not be in today. I done this for two ways. William, one of the frontdesk worker, picked up the phone and offer no help also.

It was my first time there. I went to the reception level. I remember walking up to the window counter and as I did; there were about five people inside the office area. They just continued to talk among themselves as they occasionally felt like glancing at me until I signaled if one of them could speak to me. I'm not sure if there was a process of checking in at another location but I figured since I was the only one there they could immediately tend to me. I can't say that their total service is negative but I can only speak on the attentiveness of their initial helpfulness. Very unprofessional. Maybe I'm missing something but my whole experience pretty much felt unsatisfactory as I felt blatantly ignored.

I’ve been trying to get assistance for several months. Long story short… I had to complete another application and it’s been 3 weeks still nothing. Left a voicemail for Nicole and she only returned my call to tell me, she’s the only person processing paperwork right now.(Ma’am I’ve been trying with you all for almost a year) It could take some time in a nice-nasty kind of way. So this is a hopeless attempt to get assistance. People really need help out here and y’all are playing. Seems like this staff is in it for money, because they’re not helping people