I have to say every time I call the Family counseling center, I have to say that Seneca( I hope I’m spelling her name right) has always advocated for me. She has helped me in many different situations and has resolved issues that were taking a long time when I would speak to others. She’s very caring, takes the time to really listen, and makes sure to do everything in her power to resolve an issue or get the patient a call back. I have to say that she is one of the most genuine ladies that work at the front desk and I appreciate everything she has done for me in the past and going forward! You can honestly tell she truly loves her job and helping those in need!!!!!

Called at 3:11PM to mention that I am stuck in the snow (literally stuck in a snow ditch) and wanted to do an online appointment, called 3 times (a total of 4 times) after that and no one answered the phone until someone finally answered and told me I would have to reschedule because it was 3:25 and they also asked if I left a message? What the was a message going to do? 🤣 How the is it my issue if you don’t answer the phone? We also have 15 minutes for after our appointments until still valid. Don’t go here. Very unprofessional and she had an attitude when I said I wasn’t rescheduling. They never help with anything either. It’s always next appointment or you get switched around or cancelled on. That was my final straw, I’m sure they’re not busy right now either, it’s snowing a lot. What was the harm in taking accountability as a business and having my therapist do a video appointment!? - Stephanie Livingston

Sick and tired Crisis worker alex and Nichole not taking their jobs serious! Disrespectful rude judgemental unprofessional. They both were laughing and trying to not to smile when I vented to them both. This place needs to be shut down