Very mediocre lactation consultants. Mine ghosted me on an appointment and didn’t have a working scale for our weighted feed. Have had a terrible time coordinating with their insurance department (no response to multiple attempts to reach out within a week) and bad coordination via text. Very difficult to reach an actual person, and a very ineffective and non-customized approach to working with clients who are (obviously) very pressed for time as parents of infants. Would not recommend.

The review is given on the front desk who is in charge of the breast milk. We ordered the breast milk. But I was not able to pick them up and texted that we will pick them up on Saturday. However, the center gave away some of the milk without confirming with me. We made the trip there but only got a portion of the milk which not enough for our baby. Sad.

I just had my first appointment today. The specialist, Phoebe, was very knowledgeable, supportive, and very patient. We had a couple of victories which she celebrated with me. I would certainly refer any new mom to learn from these experienced professionals.