There must be some SERIOUS miscommunication here and now I need to update my safety plan AGAIN. My counselor put in my safety plan that I use illicit drugs and that all of them will be “locked up” in the place I am going to be going. FIRST OF ALL, I’ve NEVER been a drug user. Second of all, I’ve been a client at Suncoast on and off for many years since I was 14 years old and this had never been an issue. Needless to say, I switched counselors and I will calling to update my safety plan because of this bozo. This is horrible. I used to love suncoast. But in the past year I have received nothing but negative experiences. I am here for my mental health NOT for drug abuse. Mental health issues are a real and serious issue for many people. Shame on you suncoast for the way you’ve treated me as a long time client. Update: I’m choosing give three stars now because my NEW counselor Allison is wonderful. She has treated me with the utmost respect and has helped me work through many issues already. She even recommended family therapy for the issues I have with my mom and a guardianship court case. I have to say, having been a client of suncoast on and off for almost 14 years, that I will give a mixed review. Some of the reception is not good, but some are. Counselors are usually great. Wait times can be long. Have been treated horribly by some staff and very kindly by others. Though suncoast needs major improvement they are not lacking completely. Another update: I’ve decided I will take whatever concoction of drugs these people want to shove down my throat for ptsd and depression but I am not having them stab me with a needle every month with their “antipsychotic” poison. I’ve been through enough in my life. But If it gets me my rights back sooner then I’ll do it.

First thing I would like to say is, the front desk staff are amazing, as well as my counselor Shancy. She is an amazing listener, very understanding, and kind. On the other hand, I have yet to be assigned a decent psychiatrist. So far the two people I have dealt with are rude, extremely unprofessional, egotistical, and do not listen to any of my comments or concerns. Maria, who no longer works there, saw me one time before transferring and gave me a diagnosis of bipolar disorder based on false pretenses. I had the new psyche Jennifer go over the notes and I voiced how I strongly I feel this is incorrect. She refused to listen to anything I had to say, wrote me off as argumentative, and also REFUSED to even go into the options of certain medications recommended by other practitioners, as well as the concern as to why I was given a certain medication. Why? Due to her own personal feelings about the medications. I have seizures, and though I understand that my medication is an off brand mood stabilizer- it has no effect on my mood, but works for my seizures. Of course I know the mental health institution does not treat seizures, however they are treating my medication like it is simply a mood stabilizer-. Both psychiatrists rudely put in their input on how I should see a neurologist, which I told them I could not due to no insurance. It is extremely uncalled for, and inconsiderate to tell a person with chronic illnesses what they should and shouldn't do with their health, like I'm not already working on it. These women have honestly disgusted me and have fueled my dislike of the mental health system even more. They have robbed me of my PTSD diagnosis, which is what I came there to get addressed in the first place. They have deliberately ignored my concerns, my disagreements, the reasoning behind why I disagree, and it is infuriating and downright disgusting. What is also disgusting, is to get told you're being 'disrespectful' by the manager, for wanting to switch psyches at an appointment, when I called months earlier to have her switched and it was denied. I could tell she had a bit of animosity towards that already before I even walked in the room. Perhaps I will go to a different place to get a second opinion by true professionals and not by a couple of egotistical gaslighters. How did these women get their licences-

I had a very bad experience. I've been going to sun cost for yrs, and I've never been through so much redd tape. I don't understand? I thought that they were supposed to help you not hurt you 😕.But on a good note the receptionists we're great.