I really regret the time I wasted here. They’re extremely unprofessional from my stand point. I ran out of my medicine and had to deal, because of whatever problems they have with their own staff. Literally one asking me for the others name. The office supervisor doesn’t do his job in a timely and logical fashion at all. I’m much happier that I moved on and would never recommend this place to my family or friends.

Don’t waste your time. Once you finally see a therapist, it will probably be a totally different person because most people do not stay there for 3 months. Reason? Absolutely horrific working conditions. The staff are abusive to other staff, the higher ups don’t care about anything because they can’t fix anything because they have no funding or they’re using it for inappropriate things. I’m absolutely appalled and disgusted by this EGREGIOUS company.

3/3/2023 update: Waited over an hour past my appt time and then left. Called to let them know I left and to cancel all future appts and deactivate me as a client. Was put on hold twice, I hung up. This place has given me so much more grief on top of what I originally came there for. I regret giving them another chance. I went to my intake appointment on 11/8/2022. I waited nearly an hour before I saw a therapist. I don't think my appointment was on the schedule because the therapist I saw said she had previous appointments but she and I would take our time since they didn't have anyone assigned to see me. I connected well with the therapist and felt comfortable opening up. But when I was brought back up to the client service representative to schedule my assessment, I stood there awkwardly as she stared at her computer trying to figure something out. She initially told me I would need to come back to complete the intake with the therapist. I told her I thought we completed it. She didn't see any notes stating that, so she told me to come back in an hour. By the time I left and got in my car, I received a call from the receptionist saying that she saw I did complete the intake so I wouldn't have to come back. I asked to schedule the appointment for my assessment, and I was told to give her an hour and she will call back with dates and times. Never received a call. Over the course of 2 weeks I've called, left a voicemail on the main number and another one on intake therapist's extension. One of the times I called, I selected the prompt for appointments. I finally reached a real-life person. After explaining my experience, the woman on the phone that she only deals with scheduling first-time appointments and she will transfer me for ongoing appointments. Even after I told her that I have not been able to reach anyone and the line would ring and ring and go to voicemail. It's been a month and I still haven't heard anything. It took me over 5 years to work up to getting into therapy, so this is a huge disappointment that I've tried this hard and nobody in the entire clinic seems to make it impossible. For many people, therapy is their last hope. Based on reviews over the years, it seems this place has always been like this, but I was hoping for a better experience.

Other parent took child here without my knowledge. Didn't ask to speak to me nor ever asked other parent for court order. Was told I wasn't really in son's life and what little, complete alcoholic and neglect child. Each session with child was a other parent bashing session. Other step parent was the one feeding false information to therapist. They didn't even get my brothers name right and my son loves his uncle. Finally obtained the records and saw what all this was. Top notch therapists seem to catch all this. Hope this place closes. Look at all the reviews. They do more harm than good.

When I first started going they said I would need to do a plan of care once a year they changed it to every 6 months with out telling me. If you don't do the plan of care you can't see your doctor. The first time in August I missed work and did the plan of care. They then schedule me for another plan of care for Feb. 7th with out telling me. After leaving several voicemails I finally got a hold of someone. Her response..if you don't do the plan of care you can't see the doctor. I called back got Juan..the supervisor for scheduling. He asked if I could come in on 2/6/23 that he would put a note in for me so I wouldn't have to wait very long. Checked in at 520 at 645 after asking a couple of times how much longer I was told I needed to reschedule because they couldn't reach anyone in the back and the OnCall wasn't even answering. I told them I had left work early and had paid an Uber. I have mental illness..one of my triggers is being out after dark by myself. When I got upset the lady at the front desk actually saidt can't deal wis. I watch several staff members leave as I was waiting for my Uber at 7pm... they couldn't reach anyone but a full staff left. This is supposed to be a mental health clinic refered by the county and the staff acts rude and uncaring. I did what I was told to and still don't get to see my doctor. I left a voicemail for Juan Monday night. Today is Wednesday still no word back.