Good for the most part, but not very accommodating at all, For example, I have a baby that I don’t want out with Covid and RSV but they still are demanding in person as well as the fact that they told me that my daughters appointment would be virtual and when no one called me, I called them and they marked her as a no call, no show for an in person appointment that was supposed to be VIRTUAL and now there’s no way to fix it as I don’t have a vehicle right now it’s horrible!!!!!

I have a family member that comes here and use people are not doing a thing to help. That person is getting worse not better. I love this person very much and they do not deserve on what is going on with them. Instead of just worrying about the miney or what ever it is that use are thinking how about actually help someone get better not just go with the flow because that just makes people worse. I know more then one person that goes here and one of the people I know almost committed suicide until we talked them into going to Clinton County mental health.

As a former employee of this company (Registered Nurse), I can attest to every single negative review that is posted. Unfortunately, this company is not patient-oriented, rather they push employees to only provide services which can be billed for. There is much hostility in the workplace which created a toxic environment. I would like to think that it’s only been going on for a short time (which is what I have been telling myself), but we all know that there is an underlying cause for the high turnover that BHSN has. Not only is this hostility affecting employees, but it is affecting patients. I, personally, cannot morally support a company which I believe is not patient-oriented. Employees are not given the opportunity to appropriately care for patients; such as things that are not billable, for example. The care that they are wanting us to give to patients is not of any quality and that is reflected when we speak with them over the phone. Roughly, one in five patients tell me how disappointed they are with the care they are receiving, whether it be due to medications not being filled, clinicians “not helping,” no one calling them back, rude staff - the list goes on. I have tried to do what I can to advocate for patients and provide excellent care, but my hands are tied as they have been when I am micromanaged and told the limitations on what I am “allowed” to do for them. I tried to advocate while I was employed there, but burned out quickly due to the above. If you are a patient, please research and advocate for yourself for quality care and know your rights (as another review states). If you are a potential employee, run.