I was told about this organization by the legal aid clinic here. They were a GODSEND. I lost my job and was 2 months behind in my rent and all these other fees my complex racked on. This organization even with COVID going on took my application and paid every penny. I was in tears. I thought they were going to turn me down. I thought they were going to take months, only pay a small portion. But no. They paid it all and they have counseling services for families too. I can’t thank them enough for all they do.

I don’t even know where to start. They don’t know what they’re doing for starters and the person (at least the one I talked to) doesn’t have a clue how to run the front desk. When you call, you expect to talk to someone who has the skill set to ask the right questions and listen to what you’re saying, that way you get what you need. My son had an intake assessment 2 weeks ago, I was told I would be contacted within 2 weeks to arrange an appointment with psychiatrist. Here we are 2 plus weeks later...no call. I call and she tells me I’m suppose to be making my own appointment with the psychiatrist...what the heck?! So basically the initial trip was a waste of my time and energy. We will be going to a more organized and professional office.

We are forced to come here through a court order. There is a lot of work that needs to be done here and I am seriously confused on why this company has a 3.6 star rating when there are much better facilities that are clean and private. My findings thus far: - The place is very unorganized. - We are unable to know the credentials of any of the counseling and physiologist team which is definitely a RED FLAG. - The place is rundown and un-kept. - Customer Service is nonexistent. - Our counselor was late for our session and didnt inform us she would be late. - I could hear other "patients" conversations during our appointment so there's no privacy

Horrible! These people do not accommodate needs nor do they help people looking for help. They are rude and seem as if they do not care. Horrible response time. I called 3 times regarding my child being seen and they stated that someone would get back with me and no one contacted me for 3 weeks. Called back to see the status and apparently no one was even working on getting my child seen or checking on the insurance. I contacted all 3 departments of my insurance and my insurance told me to tell them to bill them so they can pay it and they refused to even call my insurance. A month later and I am just finding out that they are refusing to verify my insurance and refusing to see my children. A waist of time and they do not care!!!!!!!!!

I transferred to this place due to its location over a month ago and haven't taken one class. I filled out paperwork, which no one seems to remember. They never called me back. They're unorganized. They are not honest. The woman who number is on a flyer said the price was $15 more than what the flyer said. The woman at the front desk confirmed that. People have deadlines and they just throw you at the bottom of a pile. This place needs new management!