Use to be very helpful, Covid gave so many companies the "right to give up helping ppl" no one is in the office, you can't thru to anyone. Zero help.

I'm going to try to be very nice as possible on this review stay positive Deborah! The positive side and the only positive side I have about legal aid is it is some free advice that's it! The lawyer I have this time that's representing my case his name is Samuel Jones he seems very uninterested in winning the case it doesn't matter how much I have proof of my situation he seems to me that he works for the plaintiff instead of the defendant... In my case Matlock would be a better lawyer!

The absolute worst! They Never contacted me after saying they did. So basically what they had me do pertaining to my case was pointless!!

Did not get any help. The Attorney did nothing for us. She never even came to the home (as she said she would do) to see the problems. They say thy help the poor, yet when I kept telling her we had to wait to get money to make it to a Library to send pictures to her (due to her saying none of my email attachments opened up, sent via my cell phone), she persisted we made her job "difficult"! She never did anything, so how was a " job" difficult for her. Then she dropped the case saying we asked her to after she called us & accused us if being in the wrong (harassing rental company by asking them to have severe issues fixed properly) & the rental company being able to harass us and never fix the issues! Now in process after being tested by Doctors and placed on many breathing medicines, due to condition of house, hiring a Attorney to help with case. They did not help us and this would mean they do not always help the poor, especially when it comes to Rental Management cases. There is so much more details to this story and documented misbehavior, but I would never be able to type in two years of issues and problems and how month after month, the attorney did NOTHING to help. We still never got a closing letter from the Attorney, yet she refused to accept pictures or any emails when they were sent and called us and said she closed the case. We were in shock. Especially due to both of us suffering major health issues and my granddaughter and grandson staying away due to their & our home falling apart around them, mold & mildew growth and paint peeling off walls (possibly lead base). Ceiling is caving in to the wall. As a very low income family, our rights were violated by both the legal system and by Rental Company. To be continued...

As helpful as possible. Very nice woman at the desk. To see if you qualify you have to call the 800 number, they don't do applications in office. The over the phone hpld time is about 20 min and the application takes an additional 15-20 min.