The people in there don't ever seem to be on the same page , first it's you can be in school and receive childcare & then it's you have to be working from another person. I'm on leave for a month from work, PAID LEAVE at that & the case worker told me I won't qualify, & I can't just be in school that don't make any sense cause it's still a income. I don't believe this organization is in the business of helping people, because they make it especially hard for you to get that help.

I was on the phone waiting to be helped when they finally answered they clicked

Honestly I’d leave 0 stars I put 2 stars hoping more people will see the review. I Called at 10:30 am was 10th in que from the time I called to the time they closed at 5 they helped 8 people and their mailbox is full so theres no point in leaving a message. This is a service that is needed for working families they need to do a better job of getting to those seeking help. Also its 5:20 they’ve already closed and I am still in the que they havent bothered to notify the people that they are closed and they arent going to be taking your calls. This is terrible needs to be worked on. Hire more people or new people whatever it takes to be able to help more than 8 people a day.